03.WHAT MAKES BANKS TO BE A GREAT PLACE TO WORK

 



A good employer makes going to work each day fun, rewarding and challenging. When searching for jobs, look for companies with happy employees, good benefits and a positive company culture. These are signs of a great place to work.
A great place to work cares about and supports its employees while also challenging them to grow with the company. At these companies, managers and their employees trust and respect each other and have a shared commitment to both individual and company success. Great companies try to meet their employees' financial, mental, physical and emotional needs. As a result, employees are often more productive, satisfied and willing to stay at the company long term.
 
Given below the   main  elements   of Great Company Culture

Communication -Communication tops the list when organizations ask what qualities make a company a great place to work. Open and timely communication builds transparency and trust that goes both ways, in addition to uniting employees and leadership under the same goals.

Fairness- Humans place a high value on fairness. Companies where employees feel like everyone is getting a fair opportunity consistently report more positive employee experiences

Community- Top features separating the Best Workplaces from other organizations include:

  • Celebrating special events
  • Sharing profits
  • Treating layoffs as a last resort

  Trustworthy management- Trustworthy, credible and personable managers have a significant positive impact on:

  • Employee retention
  • Overall workplace satisfaction
  • Employees’ willingness to recommend their company
  • Motivation to give extra effort at work.

 Innovation-When managers create a safe environment to express ideas and make suggestions, employees   more likely to think their workplace is innovative. Workplaces that have innovative cultures inspire employee loyalty, confidence and willingness to give extra.

Trust- Many companies today even offer unlimited paid vacation and let employees work from anywhere; strong employee relationships prevent people from abusing the policy..

Caring-Every company says it values employees. The Best Companies don't say it; they show it.  for example, we saw exceptional support for employees during the COVID-19 pandemic.. For example, most of the companies  sent motivational messages to employees through their package scanning devices. It also offered virtual yoga classes and facilitated meditation sessions.


Are the   banks good places to work

Generally, banking business is defined as holding money for customers, paying money drawn on customers’ accounts, loaning money to customers, and collecting interest from borrowers. The same business model applies to credit unions and savings and loan institutions, with some exceptions for market focus in these firms. Banking for centuries was conducted entirely by the various staff employed by the banks, and accounts were recorded by the hand of a bank employee.


  • Since the advent of computers, the Internet, and EFTPOS (electronic funds transfer at point of sale) it may seem that computers might someday replace nearly all the jobs in banking in the past. Nothing could be further from the truth, as banks are bigger than ever, employ more people than ever in the past, and many jobs and duties must still be handled or overseen by a person.

• Banks and credit unions employ many people for various positions. At the core of a bank are bank tellers, bank or branch managers, loan and mortgage officers, credit analysts, and office or administrative staff.

• Larger banks employ many different levels of each of those five positions, according to the responsibility of the position. Additionally, larger banks also employ other company staff, such as human resources, personnel, payroll, information technology (computers and software), and marketing staff, similar to what would be found at any large company.

  • Most retail banks, with a few exceptions, offer daily shift times and allow most employees to enjoy free time on weekends, evenings, and holidays. Usually, credit unions and banks are rarely open on holidays, but some call centers and retail banks, particularly those located inside a grocery store or department store, are frequently open on weekends and some evenings. The advantage for professionals who choose banking is that they can frequently choose to go to work for a bank with a schedule that will fit the needs of their personal life.

• Most banks have excellent benefit packages, offering medical, dental, and life insurance benefits as well as retirement plan options and personal or sick leave days and vacation benefits. Offices are always clean and pleasant, heated or air-conditioned, since personal comfort, both for the employee as well as for the customer, is of utmost importance. Banks are required to be regularly examined and audited and must follow many regulations and procedural rules and fair trade practices, making a bank or a regulatory agency a highly supervised and safe environment for all employees.


  • Banking institutions offer many opportunities for advancement, and many banks will even pay for or reimburse the talented employee for continuing education courses, as well as courses toward a college   degrees, with some requirements. Banks and banking regulatory agencies offer many opportunities for advancement for ambitious professionals. A skilled and knowledgeable banking professional will be in demand for promotions both within his or her own bank (depending on the bank’s size), as well as in other competing banks with similar departments. Banking is an industry that is not projected to go away in the near or far future–far from it. With the growing economy in many developing countries as well as our own, and with the continuous growth in population, there will continue to be a growing need for banks to hold and loan money, to make monetary transactions, and to keep hiring people.

Considering the above facts we may   consider HR people in Banks should make more attention about the working environment of the employees attached to the organisation .  

Finally all the factors related to the pleasant working environment will be make happy employees with the maximize profit to the  organisation . 

Why are happy, engaged employees a competitive advantage for the entire business   activities ? Let’s break it down:

Job satisfaction reduces stress. Stress can affect job performance, mental and physical well-being, and even decision-making. high-stress, high-pressure work environment can lead employees to make unethical choices.

Satisfied employees have a more positive attitude, which spreads to co-workers and everyone else the employee interacts with in their job, including the customers they work with on a day-to-day basis.

Employees who are happy with their jobs are more willing to participate in training programs and are more eager to learn new technologies. As we know, technology is rapidly changing in the banking world, so if your bank’s employees are happy, they’ll be more apt to learn and change with the times.

Engaged employees lead to happy customers. According to the several researches reviled , companies with engaged employees have more satisfied customers than companies with unhappy, disengaged employees.

Positive working environment,



                                Why is a positive working environment important?

positive working environments provide several benefits for both employees and employers. This is because this type of environment can lead to employee success and happiness both personally and professionally. Here are four reasons why a positive work atmosphere is important in the workforce.

Increases productivity

Having a positive working environment is a great way to increase  work output. When the employee happier, company may be more productive and more equipped to complete their tasks efficiently. This can also help you become a better employee, which leads to raises and promotions.

Improves morale

Moods and attitudes affect company team members, a positive working environment can be a good influence on those around the organisation. When we view their work in a positive way, it can influence how others in the workplace see their responsibilities too.

Fosters growth

When the employees motivated to succeed in their position, they are  more apt to find opportunities to advance in your career. When your employer provides positive reinforcement, it can make them feel like a valuable contribution to the company, and it may motivate you to continue or improve upon this behavior.

 Promotes collaboration

When employees   motivated on an individual level, they were able to support and encourage others in their company. This can also lead to improved professional relationships with   colleagues. The greater the bond is between coworkers, the better chance a company has of achieving its short- and long-term goals. This is because teamwork is often the foundation of company success.

Simple ways to foster a positive work environment

Prioritize onboarding and training.

Create a comfortable work environment.

Conduct regular check-ins.

Encourage collaboration and communication.

Develop a strong workplace culture.

Facilitate opportunities for learning.

Happy Work Environment Quotes:

“I believe that working with good people matters because then the work environment is good. If there is a sense of respect and belief among the people you work with, that is when good work is done” – Ranbir Kapoor

“If I write a book where all I’ve ever experienced is a success, people won’t take a positive lesson from it. In being candid, I have to own up to my own failures, both in my marriage and in my work environment” – Sonia Sotomayor

“How do you change the world? Bring people together. Where is the easiest big place to bring people together? In the work environment” – Adam Neumann

“A film set is a workplace for me; it’s my office, and nobody really wants to be in a stressful work environment” – Park Chan-wook

“The work environment is very important in determining how enjoyable work is. It is very important to work with smart guys who have a superior level of intellectual bandwidth and still have softer skills as well” – Kumar Mangalam Birla

“I think there are many things that we can do today to make it a better work environment that is more supportive and encouraging of diversity” – Aileen Lee

Conclusion

To conclude, I   would suggest all the employers and their employees that make a company a place where all the staff members experience greater happiness, then there should be one thing that needs to be delivered and that is understanding. An employee working in the company can feel better in his / her working place only if he/she feels secure with their career options. Therefore, if a company needs to understand the reason behind such differences within the company, then they should consider following all the mentioned reasons or causes for such unhappiness in the company. And they can start following all the above-mentioned steps to make their company a great place to work.


Referencing

Indeed.com. what makes a company a great place to work. [online] Available at: https://www.indeed.com/career-advice/finding-a-job/what-makes-a-company-a-great-place-to-work>[Accessed 20 December 2021]. 

Reddy.C,2021. 20best ways to make your company a great place to work [online]Available at : https://content.wisestep.com/make-company-great-place-work/>[Accessed 20 December 2021]

Comments

  1. with the advancements in technology do you think the face to face interactions in a bank could become obsolete in the future and do you think that looms in the minds of the employees also?

    ReplyDelete
  2. Yes Akila,
    Technology and digitization have transformed enabling them with real-time actionable insights to make informed decisions, creating competitive advantages and elevating consumer experience. This also allows banks to share potential products, upsells, cross-sells, and strategic planning with customers.
    how ever as discussed in above many jobs and duties still be handled by a person . it should still be the truth.

    ReplyDelete
  3. Isuri, This is a great article as you illustrated the topic well, the factors which affects banks to be a great place to work. Further as I think protecting employees' mental health also important on this matter. According to the mental health foundation, 14.7% of employees encounter mental health problems at work. Women in full - time employment are also twice as likely to struggle with mental health issues. Taking about mental health can go a long way towards helping employees feel supported & happy at work.

    ReplyDelete
  4. Yes, Totally agreed with you Damitu,
    The National Institute for Occupational Safety and Health (NIOSH) ranked occupations for stress levels, and founded bank teller positions are one of the most stressful occupations in the world.. What these stressful occupations had in common was that the employee had insufficient control over the work, with employees feeling that they were trapped in jobs where they were regarded as quasi-machines rather than as people. ; if we extend the 12 most stressful occupations , bank tellers feature in the list (Michailidis and Georgiou, 2005). Empirical studies have indicated that it is difficult for working women to manage and balance global stress perceived by them at the workplace include psychological and physical work demands. However, support from the organization, family, and friends have increasingly been recognized as useful in reducing stress, protecting the health and enhancing the quality of life (Asnani, Pandey & Swhnay,2004).So considering this factors i believe psychological stable is most important thing than all other factors and HRM to be focus more than attention on this regard.

    ReplyDelete
  5. Excellent article Isuri.Happy working environment makes employee happy.We spend most of our time in working environment.Therefore good working environment help employees to keep healthy, low stress life style.It directly benefit for organizational goals & targets.

    ReplyDelete
  6. Yes Chaturika, if employees feel that they have control over what they are doing they take responsibility for their own productivity and happiness. They feel respected and valued.

    ReplyDelete

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